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Weber BBQ

Weber

Customer service is in the company’s DNA , so much so that Weber has been voted best BBQ seven years straight by Choice magazine.

Weber BBQ
Background

R McDonald Weber , trading as Weber Australia was established in 1978. A family business with a rich heritage has become part of the Aussie lifestyle fabric.

“The story goes that If you bought a Weber from Ross McDonald, the first Australian representative for Weber barbecues, he would come around and cook your first roast chicken for you. The memories we create, you can’t take that away.”

Customer service is in the company’s DNA , so much so that Weber has been voted best BBQ seven years straight by Choice magazine.

Discovery

Loftus has been ingrained in Webers’ business and supported it through its growth and challenging times for over 20 years, constantly evolving and adapting to the needs and complexity of its supply chain and sales strategies.

As the business continues to grow, its complexity increases and Loftus has worked with Weber to ensure its digital transformation journey continues to keep pace with its business growth.

Outcome

“We have had an amazing relationship with Loftus for almost 20 years“

“They have supported us through significant periods of growth and expansion, and continue to be our partner through these times, which means we don’t need to invest in IT internally, as we have a trusted partner through Loftus. They are part of our culture and part of our philosophy”

“They know our business, they are very helpful, and we are treated as a true partner.”

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